Cancellation Policy

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Conference registrations cancelled 60 or more days prior to the Conference start date are fully refundable, or transferable to another individual. Program registrations cancelled 60 or more days prior to the program start date are fully refundable, transferable to another individual, or transferable to a program on a later date. Conference registrations that are cancelled within 59 days of the Conference start date are non-refundable; however, a substitute can be sent to Conference. Program registrations that are cancelled within 59 days of the program start date are non-refundable; however, a substitute can be sent to that program, or the registration can be transferred to another CPI program conducted within four months of the original program date for a $35 US/$40 CDN administrative fee. If you do not attend, you are responsible for the full Conference and/or program fee.

CPI reserves the right to cancel a program. In the event of program cancellation, CPI's responsibility will be limited to a refund of the program fee.